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Product Information

To help expedite your request, please upload at least one photograph showing your Moen product and illustrating what you may be encountering. Please upload only photos taken by you, rather than images you find online. These photos, along with a photo of your proof of purchase will decrease the interactions necessary to resolve your issue. You can upload your photographs in the following formats: jpg, jpeg, pjpeg, gif, tif, tiff, png, doc, docx, pdf, ppt, and pptx. Sorry, our form does not take zip or rar files. If you don’t feel your issue requires a photograph, please check the first drop down box on this form to make sure your inquiry applies.
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Maximum file size 5MB
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Maximum file size 5MB
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If your request is concerning an existing Moen product in your home, please provide details of the issue(s) you are experiencing with your product.
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Warranty Information

Review full product warranties, including Moen's limited lifetime.

Installation Help (Videos)

Watch videos to help guide you when you are installing your new product.

Frequently Asked Questions

Read questions other Moen customers have asked and find the answers.

Instruction Sheet Library

A listing of all available instruction sheets with hyperlinks so you can download the one(s) you need. 

Professional & Tradesman Literature Center

Print guides, brochures, catalogs, and other information are available for our trade professionals and builders to download for convenience.

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