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Warranty Information

Moen products have been manufactured under the highest standards of quality and workmanship. Most Moen faucets are backed by Moen's Lifetime Limited warranty. Other Moen product warranties are listed below.

Lifetime Limited Warranty

Moen® products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the "Warranty Period" for homeowners), that this faucet will be leak- and drip-free during normal use and all parts and finishes of this faucet will be free from defects in material and manufacturing workmanship. All other purchasers (including purchasers for industrial, commercial and business use) are warranted for a period of 5 years from the original date of purchase (the "Warranty Period" for non-homeowners).

If this faucet should ever develop a leak or drip during the Warranty Period, Moen will FREE OF CHARGE provide the parts necessary to put the faucet back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal installation, use and service. Replacement parts may be obtained by calling 01 800 718 4345 Customer Service. Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine Moen parts is not covered by this warranty. This warranty is applicable only to faucets purchased after December, 1995 and shall be effective from the date of purchase as shown on purchaser's receipt.

This warranty is extensive in that it covers replacement of all defective parts and finishes. However, damage due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty. Moen will not be responsible for labor charges and/or damage incurred in installation, repair or replacement, nor for any indirect, incidental or consequential damages, losses, injury or costs of any nature relating to this faucet. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use.

Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state, province to province, nation to nation. Moen will advise you of the procedure to follow in making warranty claims. Simply write to Moen Incorporated using the address above. Explain the defect and include proof of purchase and your name, address, area code and telephone number.

Showerhead Warranty: Lifetime Limited Warranty

Moen products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser who purchases this product for use in his or her own home, for as long as the original consumer purchaser owns or rents that same home (the "Warranty Period" for homeowners), that this product will be free from defects in material and manufacturing workmanship during the coverage duration. All other purchasers (including, but not Iimited to purchasers for industrial, commercial and business use) are warranted for a period of 5 years from the original date of purchase (the "Warranty Period" for non-homeowners). Moen Incorporated will repair or replace the product free of charge, postage paid. Simply contact Moen at 01 800 718 4345 Customer Service for assistance.

Limitation of Liability and Exclusion of Damages:

OTHER THAN THE LIMITED LIFETIME WARRANTY STATED ABOVE, TO THE EXTENT PERMITTED BY LAW, MOEN DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. This warranty is your sole remedy and Moen shall not be liable for any damages, whether direct, Indirect, incidental, special, consequential, exemplary, or otherwise, including lost revenues and lost profits, arising out of any theory or recovery, including statutory, contract or tort. Notwithstanding the term of any Iimited or implied warranty, or in the event that any limited warranty fails of its essential purpose, in no event will Moen's entire liability exceed the purchase price of this product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province to province.

Care and Cleaning:

Like anything of lasting quality, Moen products and accessories require a certain amount of periodic care to preserve their finish. Clean your new Moen product with a mild soap, rinse thoroughly with warm water, and dry with a clean, soft cloth. Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, or solvents for cleaning as they may damage the finish. Failure to comply with these cleaning instructions may void Moen's warranty.

Install this product with a certified backflow preventer, installed at the shower hose inlet, as required by the local plumbing code. Backflow preventer shall be installed per the manufacturer's installation instructions. Consult a plumbing professional for backflow preventers and the local plumbing code requirements. Third party certified to ASME A112.18.1/CSA B125.1 INS1294

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Five Year Limited Warranty

Moen products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser and parts of this product to be free from defects in material and workmanship during normal use, for (5) years from date of purchase. A replacement for any defective part will be supplied free of charge for installation by you. Defects or damage caused by the use of other than genuine Moen parts are not covered by this warranty. This warranty shall be effective from the date of purchase as shown on the purchaser's receipt. Some states do not allow imitations on how long an implied warranty lasts, so the above limitation may not apply to you.

This warranty is valid for the original purchaser only and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or yourself. Moen will not be responsible for labor charges, and/or damage incurred in installation, repair or replacement, nor for incidental or consequential damages.

Some states, provinces, and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state, province to province, and nation to nation.

Moen Incorporated will advise you of the procedure to follow in making warranty claims. Simply call 01 800 718 4345 Customer Service.

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Warranty Information For Showerheads And Handhelds

One Year Limited Warranty

Moen products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser all parts of this product to be free from defects in material and workmanship during normal use, for (1) year from date of purchase. A replacement for any defective part will be supplied free of charge for installation by you. Defects or damage caused by the use of other than genuine Moen parts are not covered by this warranty. This warranty shall be effective from the date of purchase as shown on the purchaser's receipt. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

This warranty is valid for the original purchaser only and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or yourself. Moen will not be responsible for labor charges, and/or damage incurred in installation, repair or replacement, nor for incidental or consequential damages.

Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state, province to province, and nation to nation.

Moen Incorporated will advise you of the procedure to follow in making warranty claims. Simply call 01 800 718 4345 Customer Service.

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Warranty for Donner Branded Bath Accessories

Limited Warranty - If this product fails due to a defect in materials or workmanship within one year of original purchase, Creative Specialties International, a division of Moen Incorporated (CSI) will replace it free of charge, postage-paid. Simply contact 01 800 718 4345 Customer Service. This warranty does not cover products which have been abused, altered, damaged, misused, cut or worn. TO THE EXTENT PERMITTED BY LAW, CSI DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.

LIMITATION OF LIABILITY: THIS WARRANTY IS YOUR SOLE REMEDY AND CSI SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHERWISE, INCLUDING LOST REVENUES AND LOST PROFITS, ARISING OUT OF ANY THEORY OR RECOVERY, INCLUDING STATUTORY, CONTRACT OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED OR IMPLIED WARRANTY, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL CSI'S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.

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Warranty for Moen Home Care Bath Safety Products

Limited Lifetime Warranty - If this product fails due to a defect in materials or workmanship at any time during the life of the product, Creative Specialties International, a division of Moen Incorporated (CSI) will replace it free of charge, postage-paid. Simply contact 01 800 718 4345 Customer Service. This warranty does not cover products which have been abused, altered, damaged, misused, cut or worn.

LIMITATION OF LIABILITY: OTHER THAN THE LIMITED LIFETIME WARRANTY STATED ABOVE, TO THE EXTENT PERMITTED BY LAW, CSI DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITLY AND/OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY IS YOUR SOLE REMEDY AND CSI SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHERWISE, INCLUDING LOST REVENUES AND LOST PROFITS, ARISING OUT OF ANY THEORY OR RECOVERY, INCLUDING STATUTORY, CONTRACT OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED OR IMPLIED WARRANTY, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL CSI'S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.

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Warranty for Moen Branded Bath Accessories

Limited Lifetime Warranty - If this product fails due to a defect in materials or workmanship at any time during the life of the product, Creative Specialties International, a division of Moen Incorporated (CSI) will replace it free of charge, postage-paid. Simply contact 01 800 718 4345 Customer Service. This warranty does not cover products which have been abused, altered, damaged, misused, cut or worn.

LIMITATION OF LIABILITY: OTHER THAN THE LIFETIME LIMITED WARRANTY STATED ABOVE, TO THE EXTENT PERMITTED BY LAW, CSI DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITLY AND/OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY IS YOUR SOLE REMEDY AND CSI SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHERWISE, INCLUDING LOST REVENUES AND LOST PROFITS, ARISING OUT OF ANY THEORY OR RECOVERY, INCLUDING STATUTORY, CONTRACT OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED OR IMPLIED WARRANTY, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL CSI'S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.

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Moen Handshower and Slidebar Warranty

Moen® products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser all parts of this product to be free from defects in material and workmanship during normal use, for (1) year from date of purchase. A replacement for any defective part will be supplied free of charge for installation by you. Defects or damage caused by the use of other than genuine Moen parts are not covered by this warranty. This warranty shall be effective from the date of purchase as shown on the purchaser's receipt. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

This warranty is valid for the original purchaser only and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or yourself. Moen will not be responsible for labor charges, and/or damage incurred in installation, repair or replacement, nor for incidental or consequential damages.

Some states, provinces, and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state, province to province, and nation to nation. Moen Incorporated will advise you of the procedure to follow in making warranty claims. Simply call 01 800 718 4345 Customer Service.

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Sink 5 Year Limited Warranty

Moen sinks have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser the Moen sink against defects in material and workmanship for a period of five (5) years from date of purchase. Any defective sink or mounting fasteners will be supplied FREE OF CHARGE for your replacement. We will not be responsible for any product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or yourself.

Completion of the attached warranty card is not required in order to receive warranty coverage. This warranty does not include incidentals such as labor cost incurred for the installation of a replacement sink or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation may not apply to you.

This warranty applies only to the consumer use of the product and any inquiries regarding warranty claims are to be directed to: 01 800 718 4345 Customer Service.

This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

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Sink 10 Year Limited Warranty

Moen sinks have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser the Moen sink against defects in material and workmanship for a period of ten (10) years from date of purchase. Any defective sink or mounting fasteners will be supplied FREE OF CHARGE for your replacement. We will not be responsible for any product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or yourself.

Completion of the attached warranty card is not required in order to receive warranty coverage. This warranty does not include incidentals such as labor cost incurred for the installation of a replacement sink or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation may not apply to you.

This warranty applies only to the consumer use of the product and any inquiries regarding warranty claims are to be directed to: 01 800 718 4345 Customer Service.

This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

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Sink 15 Year Limited Warranty

Moen sinks have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser the Moen sink against defects in material and workmanship for a period of fifteen (15) years from date of purchase. Any defective sink or mounting fasteners will be supplied FREE OF CHARGE for your replacement. We will not be responsible for any product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or yourself.

Completion of the attached warranty card is not required in order to receive warranty coverage. This warranty does not include incidentals such as labor cost incurred for the installation of a replacement sink or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation may not apply to you.

This warranty applies only to the consumer use of the product and any inquiries regarding warranty claims are to be directed to: 01 800 718 4345 Customer Service.

This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

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